About Different Countries With Different Freight Form
Shipping policy
* The air is made up of international shipping company from international express delivery, within 1 week delivery time.
* All orders will be all purchase amount and traceable EMS website.
* All international cargo transport mainly through EMS and DHL ect.
* We are a professional distributor and cooperate, online EMS express delivery of long-term rights, and portal, please ensure that you will arrive at home.
* All the packing will be in another box!
* When ordering, please check your email to get the order, you can also track you order online and click on the "order tracking," in our website!
Return policy
* We are committed to your complete satisfaction. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
* All ordered items are the right items you pick here. We promise you of the right order package.So if returning right items for a refund: all returned items are subject to a 15% restocking fee.
* We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
* All returned merchandise should be sent to the shipping address we email you after you get our feedback here!
Exchanges
* Because of different size and color within 30 days from the date of dispatch order. Please contact us one of your id and the team members, we will help you. If you want to exchange project of different style, you will have to return your goods(according to return policy) and a new order of style.
* You must contact us before sending the items back. All items sent back to us must be in their original, not wear, change or wash, with all the mark.
* We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you.
Cancel The Order
Before the orders must be issued to us as soon as possible during all orders placed within 6 - 8 hours, so we do not always able to cancel orders placed. Hopefully you can see in this key. Remove application, has been dispatched in accordance with our order will return policy.
Lost or Damaged
* Due to the high volume of fraud, this shipping policy is strictly enforced.
* Once an order leaves our warehouse, the SHIPPING COMPANY becomes the responsible party.
* If your shipment is lost or damaged, we will file all paperwork necessary to start an investigation with the shipping company. We will make EVERY effort to recover your loss for you.
* A replacement or refund will not be given until the investigation is complete and a claim has been issued and paid.
Customer Service
We wan t to make sure you're happy with your shopping experience.If you have any question you can contact us and our Customer Service team can help resolve any problems you may have experienced with your purchase. Please contact us!
